

Not in the Inbox, not in Junk, not in the When they send/receive all, the messages appear as read/downloaded on the webmail, and are shown as downloading in Outlook, but when it is finished none of the messages appear on Outlook. All of their settings are correct, and the mail is arriving All of them using Outlook 2010, all on POP3 accounts. I provide technical support at a local internet company, and this has been presenting itself as a problem to a few of our customers as well.

In the Mail Setup dialog box, click Show Profiles.Click Start, point to Settings, and then click.

If it still not work after repairing, you can try to create a new outlook profile to test this issue. Then I suggest you try to repair office by follow steps.Ĭlick Start->Control Panel->Programs and Features, right click office 2010 and choose ''change'', select ''repair''. If you are using anti-virus software, try to disable it to see if outlook can receive emails normally. On the Send/Receive menu, click Send/Receive All folders.Enter a number from 1 to 1440 in the minutes box.Schedule an automatic send/receive every x minutes check box. Under Setting for group " group name", select the.Select the group that contains the e-mail account that you want to regularly check for messages.On the Send/Receive menu, point to Send/Receive Groups, and then click Define Send/Receive Groups.You can set up Outlook to check for new e-mail messages at intervals of one minute to 1,440 minutes (one day). You can check another setting to help resolve being able to send but not receive e-mail messages. Under server settings, check Use cached exchange mode. If not, enable it.Ĭlick File->Info->Account Settings, locate your exchange account and click change. If you are using Exchange account, check if you use cached exchange mode. then click More Settings to configure Incoming mail server.

If you are using POP3 or IMAP account, please configure Incoming mail server.Ĭlick File->Info->Account Settings, locate your account and click change. What type of server that your e-mail account works with?
